Terms & Conditions

INTRODUCTION

THYABNA provides you with an online shopping service that allows you to purchase from a selection of the items available at the listed Brands’ stores from your computer or device. In order to achieve the ultimate shopping experience for our customers, we have to follow specific guidelines explained to you below.

REGISTRATION

The details provided by customers during the registration process shall be used by THYABNA solely for the purpose of processing the orders and simplifying the browsing and purchasing process on the Webpage. In addition, whenever expressly agreed by the customer, THYABNA will provide information on its new collections, lookbooks and exclusive offers by e-mail.

THYABNA guarantees that any details provided by customers will not be shared with third party individuals or companies outside the THYABNA Brands.

Your personal details will be treated in accordance with Organic Law 15/1995, of 13 December, on the Protection of Personal Data. For more information, please consult our Privacy Policy.

AVAILABILITY OF PRODUCTS

All orders are subject to the products being available. If, at the time the order is issued, our warehouse detects that there are no stocks of any of the products included within it, THYABNA will make every effort to locate the item. If this is not possible, the user will be notified immediately. In addition, the amount charged for the unsent item will be refunded to the customer, using the same payment method used to purchase the item.

RIGHT NOT TO ACCEPT AN ORDER

THYABNA may cancel or refuse to accept any confirmed order on the following grounds:

1.    In the event of a technical and/or typing error in the prices or other details of products contained on the webpage when the order was placed.

2.    Due to a lack of availability, as described in “Availability of Products” above.

3.    When the security systems indicate that the order may be fraudulent.

4.     When there are reasons to indicate that the user is a minor.

5.     If THYABNA was unable to deliver the order to the address provided.

6.    THYABNA will fully reimburse any sums that have been paid.

LIABILITIES - PRIVACY AND COOKIES POLICY

THYABNA shall not, under any circumstances, be liable for any damages of any nature they may occur, by way of example, as a result of: errors or omissions in the content, unavailability of the website or the transmission of viruses or malware in the content, in spite of having adopted all the technological measures required to prevent this.

Users may be redirected from the website to the content of third-party websites. Given that the provider cannot control the content introduced by third parties on to its website at all times, the same cannot assume any liability in relation to said content. In all cases, the provider declares that it shall withdraw any content that may contravene national and international legislation, morality or public order with immediate effect, through the immediate withdrawal of the redirection to said website, reporting said content to the competent authorities.

RESPONSIBILITY DERIVED FROM USE OF THE WEBSITE

THYABNA shall not be liable for stored information and content, including but not limited to, on forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independent from the Website. However, THYABNA shall make itself available to all users, authorities and security forces and actively collaborate in the withdrawal or blocking of any content that may affect or contravene national or international legislation, third party rights, morality or public order. In cases where users consider that content which may be classified as such exists on the Website, they are asked to report this without delay to the Website Administrator.
The Website has been checked and tested to ensure it works correctly. In principle, the correct operation of the same can be guaranteed 24 hours a day, 7 days a week, all year round. However, THYABNA cannot rule out the possibility that certain programming errors exist, or that access to the Website may be impeded owing to force majeure, natural disasters, industrial action or other circumstances.

The introduction of hyperlinks for commercial purposes on third-party websites that allow access to the Website is forbidden without the prior written consent of THYABNA. THYABNA shall not be liable for the use or content of third-party websites which may be linked to THYABNA.com.